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Data Protection

BC Game Privacy Policy — How Your Information Is Protected

Your personal information matters greatly to us at BC Game. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Our privacy commitment

Key highlights of how BC Game keeps your information secure

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SSL encryption

All your data is secured with 256-bit SSL encryption. Information cannot be intercepted in transit by any third party.

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Your Data Is Never Sold

BC Game never sells your personal information to third parties. Your data is used solely to improve our services and maintain security.

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KYC security

Documents submitted for identity verification are stored on secure servers. Only authorized personnel have access to this information.

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Transparent Data Collection

We are fully transparent about what data we collect and why. There is no hidden data collection.

Your rights

You can request to view, correct, or delete your information at any time. We respond within 30 days.

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Cookie Controls

You have control over which cookies are used on our site. The option to disable non-essential cookies is always available.

1 Introduction

BC Game (bcgame.lc) is a trusted online gaming platform serving Bangladesh and many other countries worldwide. We believe protecting our users' privacy is one of our most important responsibilities. This Privacy Policy explains how BC Game collects, uses, and safeguards your personal information.

Our Privacy Policy is built in compliance with the GDPR (General Data Protection Regulation) and international data protection standards. By using any BC Game service, you agree to this Privacy Policy.

In Summary: We collect only the information we need, keep it secure, and never sell it to third parties. You stay in control of your own data.

This policy applies to the BC Game platform, mobile app, website, and all related services. If you have any questions, our contact details can be found at the bottom of this page.

2 What information we collect

BC Game collects various types of information. Below is a detailed breakdown of what is collected and under what circumstances:

Data Type Collection Period Purpose
Name, Date of Birth, Address At Registration Identity Verification & KYC
Email address and phone number At Registration Contact & Security
Payment Information During Deposits/Withdrawals Transaction Processing
National ID / Passport KYC verification timeframe Age & Identity Verification
IP address and device information At Each Login Security & Fraud Prevention
Gaming Activity & History During Gameplay Service Improvement & Responsible Gaming
Cookies & Browsing Data During Site Visits Experience improvement

We never store your bank account password, PIN, or full card number. Payment details are stored in encrypted form only.

Some information is collected automatically, such as your browser type, operating system, referrer URL, and how long you spent on each page. This data cannot be used to personally identify you — it is primarily used to analyze site performance.

3 How Your Information Is Used

BC Game uses your information only for specific, legitimate purposes. Details are outlined below:

  • Account management: Your information is used for registration, login, password reset, and account security.
  • Payment Processing: Your information is used to process deposits, withdrawals, and transaction verification.
  • KYC verification: Age and identity verification is carried out to meet legal compliance requirements.
  • Fraud Prevention: Data is analyzed to detect suspicious activity and ensure account security.
  • Service Improvement: Usage patterns are analyzed to improve your gaming experience.
  • Promotional Communications: With your consent, we keep you informed about offers, bonuses, and updates.
  • Responsible Gaming: Unusual gaming patterns are identified and support is provided in a timely manner.

You can opt out of promotional emails or messages at any time via your account settings or by contacting support.

4 How Long Your Data Is Retained

BC Game does not retain personal information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Account information: For the duration the account is active and up to 5 years after closure.
  • Transaction Records: 5–7 years in accordance with Anti-Money Laundering (AML) legislation.
  • KYC documents: Up to 5 years after account closure.
  • Gaming Logs: Automatically deleted after 3 years.
  • Cookie Data: Between 1 day and 2 years, depending on the type of cookie.

Legal obligations may prevent certain data from being deleted before a specified period. In such cases, we will inform you accordingly.

5 Sharing Information with Third Parties

BC Game does not sell or rent your personal information to any third party. However, there are limited circumstances in which information may be shared:

  • Payment Processors: The necessary information is shared with bKash, Nagad, Rocket, and crypto gateways to complete transactions.
  • KYC partner: Approved third-party services may be used for identity verification.
  • Legal authorities: We may be legally required to disclose information in response to a court order or government investigation.
  • Fraud Prevention Services: For use with independent fraud detection systems.

All third parties listed above operate under strict confidentiality agreements with BC Game. They may use data only for specified purposes and are not permitted to share it further.

BC Game never shares your information with advertising companies or data brokers for marketing purposes.

6 Cookie Policy

BC Game uses several types of cookies on its website. Cookies are small files stored in your browser that help improve your browsing experience.

  • Essential cookies: These are essential for maintaining your login session and ensuring account security. They cannot be disabled.
  • Functional Cookies: Used to remember your preferences such as language and layout.
  • Analytics Cookies: To understand site traffic and usage patterns.
  • Performance Cookies: To measure site speed and performance.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some site features.

7 Your data rights

Every registered user at BC Game enjoys the following rights regarding their personal information:

Right to Access Your Data

You have the right to know what information BC Game holds about you and to receive a copy of that data.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request the deletion of your data.

Right to Restrict Processing

In certain cases, you may request that the processing of your data be restricted.

Data Portability

You can request an export of your data in a structured, portable format.

Right to object

You may object to the use of your data for specific purposes.

How do I submit a request? To exercise any of the rights listed above, please contact our support team. We will respond to your request within 30 days.

8 Data Security Measures

BC Game employs industry-leading technology and processes to keep your information secure. Our security framework operates across the following layers:

  • Encryption: All data transfers are secured with 256-bit TLS/SSL encryption.
  • Server Security: Our servers are protected by firewalls, intrusion detection systems, and 24/7 monitoring.
  • Access control: Only authorized personnel can access specific data.
  • Two-Factor Authentication (2FA): Automated verification is triggered on suspicious login attempts.
  • Regular Audits: Independent security experts regularly audit our systems.
  • Data Backup: Regularly encrypted backups are taken to keep your data safe.

In the event of a data breach, we will notify the relevant authorities and affected users within 72 hours.

9 Children's Privacy

BC Game is an adult gaming platform. We do not collect information from or provide services to anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • If any data belonging to a minor is found in our system, it will be deleted immediately and the associated account will be closed.
  • If a parent or guardian suspects their child has registered, please contact us immediately.

BC Game is strictly prohibited for anyone under 18. We are fully committed to preventing underage gambling.

10 Privacy Policy Updates

BC Game reserves the right to update this Privacy Policy as needed. If changes are made, you will be notified in the following ways:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, a notification will be sent via email or to your account.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • We will endeavor to provide at least 14 days' notice before any major changes.

We recommend checking this page regularly to stay up to date with the latest information.

11 Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us directly. Our data protection team is always ready to assist you.

  • Instant support is available via live chat — 24/7.
  • Email: [email protected]
  • We typically respond to emails within 1–3 business days.
  • Requests for data deletion or export are processed within a maximum of 30 days.

BC Game's commitment: Your privacy is not a formality to us — it is part of who we are. We are always committed to protecting your information and will take any concern seriously.

General Inquiries

Frequently Asked Questions About Our Privacy Policy

No, BC Game never sells your personal information to any third party. Your data is used solely to provide services to you.

Most data is deleted upon account closure. However, certain information must be retained for up to 5–7 years to comply with AML regulations and other legal obligations.

BC Game applies the highest industry security standards. Your data is protected through 256-bit SSL encryption, firewalls, and regular security audits. No system is 100% risk-free, but we remain consistently vigilant.

Update your notification preferences in Account Settings or click the Unsubscribe link at the bottom of any email. You can also reach out to our support team directly.

Yes, KYC documents are stored on fully encrypted, secure servers. Only specially authorized personnel can access these documents, and strictly for verification purposes.
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Your information is secure — get started now!

Your privacy is fully protected at BC Game. Register now and enjoy gaming in a safe environment.

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